Services


Tailor Made Software

The wide variety of products developed by our company, along with the abilities of our personnel, lets us deliver unique and specific solutions for each of the requirements that our client wants to incorporate in his productive process. In order to do that we study in detail the needs of our client and elaborate a specific solution, using our experience in other systems and tools developed, reducing time and costs of development and implementation. Our tailor made systems service focuses in two main areas:


1. - CLIENT/SERVER SYSTEMS

Among the technological tools used to develop client/server systems we can mention: Visual Basic, PowerBuilder, Delphi, Access, FoxPro , Centura (ex SQL Windows), Paradox, and Developer 2000. The databases most commonly used are: SqlServer, Oracle, Sybase, Informix, AS/400, Access and Dbase.


2. - DEVELOPMENT OF INTERNET/INTRANET APPLICATIONS

UNGASoft is capable of developing Internet/Intranet applications with tools like Interdev, ASP, JSP, FrontPage with access to the same databases mentioned above.

For either one of the previous topics, that UNGASoft is qualified to participate in the following the consulting services:

• Requirements Analysis
• Reengineering
• Logical Design
• Physical Design
• Construction/Programming Applications
• Maintenance and Support

In order to develop tailor made solutions UNGASoft defines the following steps in its methodology:

• Preliminar Requirements Analysis
• Assignment of the Project Manager and Analyst/Programmers working in the development team
• Analysis/Logical Design of the System
• Construction of First Prototype
• New Analysis with the End user
• Development of the First Operative Prototype
• Correction of Details of the System with the End User
• Delivery of the Developed System according to the analysis done
• Consulting in the Data Migration to the new System
• Delivery of System Documentation
• Training
• Beginning of the Operation of the System
• Permanent Telephone Support
• All of our systems have permanent warranty for errors that they may appear
• Information of New Releases and Updates of the System
• Support and Maintenance of the Tailor Made System


Training

In order to increase personnel productivity assotiated with the implementation stage of our software, UNGASoft can offer on site training services.
It does not matter if your personnel was already trained before or the level of expertise on the product, our company will always have the appropiate training plan for your company.

These services increase the return on investment (Roi), permiting an important transfer of experiences and best practices to your users, helping them in a more efficient operation.


Implementation Services

If your company needs advice in the implementation of a software product we have qualified personnel that can help you with on site installing, configuration according to your company needs and post sale consulting.

These services help you obtain benefits quickly, increase productivity, therefore allowing your company to be even more satisfied with the software that has been implemented.


Development of Customizations According to Specific Needs

If your company has particular needs, UNGASoft is qualified to develop these functions to your requirements and integrate them to the software you have purchased.

This service is mainly used when the a client needs tailor made interfaces, special reports, or when it is necesary to integrate with other existing software or databases.

To satisfy your requirement we develop a project with detailed stages and the development fees, following similar steps to the ones described in the development of tailor made software which was described before.


Data Migration

UNGASoft is able to offer a database migration service for any of its delivered or implemented software, so that our client does not lose historical information that was available with other software or databases.

Our company will rescue the data, configuration parameters or historical information and will format it in order to migrate to the UNGASoft software. After this, the software is tested with migrated data allowing your company to be confident that the data migration process has been executed correctly.

This service allows our client a quick to start on the use of the software, avoiding long hours of data typing and without typing errors.

Due to the expierience we have in the implementation of our software, we are qualified to work on new data migration projects and implementations with security and very low costs.


Inventory Administration

UNGASoft can offer an Inventory Management Service for its clients, giving them the opportunity to access this information with a web interface. This service also includes bar coding of each fixed asset which allows easier queries, best management and control of your infrastructure. This service includes a Inventory Data Recopilation Stage and Inventory Data Maintenance Stage.

Document Reception Administration
Fixed Assets
Hardware and Software Inventory
HelpDesk
Procurement and Purchase Orders

UNGASoft Asturias 171 Oficina 202 Las Condes Santiago - Chile
Tel (56-2) 2285708 / 2287237 Fax (56-2)2282918 ungasoft@ungasoft.cl